# Escalation chain: Metrics

> Escalation chain: shows suitable metrics, trade-offs and common interpretation errors. Simple language, clear questions and practical next steps for business.

## In simple terms

Escalation chain: shows suitable metrics, trade-offs and common interpretation errors. Simple language, clear questions and practical next steps for business.

Canonical: https://x25uptime.com/en/knowledge/supply-shortages/escalation-chain/metrics/