# Service documentation: Playbook

> Service documentation: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps.

## In simple terms

Service documentation: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps.

Canonical: https://x25uptime.com/en/knowledge/service-visits/service-documentation/playbook/