# Unplanned downtime: Playbook

> Unplanned downtime: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps.

## In simple terms

Unplanned downtime: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps.

Canonical: https://x25uptime.com/en/knowledge/downtime/unplanned-downtime/playbook/