# Workflow automation: Playbook

> Workflow automation: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps.

## In simple terms

Workflow automation: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps.

Canonical: https://x25uptime.com/en/knowledge/digital-logistics/workflow-automation/playbook/