# Service review: Playbook

> Service review: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps for.

## In simple terms

Service review: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps for.

Canonical: https://x25uptime.com/en/knowledge/digital-logistics/service-review/playbook/