# Response times: Playbook

> Response times: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps for.

## In simple terms

Response times: translates the topic into roles, triggers, escalation levels and next actions. Simple language, clear questions and practical next steps for.

Canonical: https://x25uptime.com/en/knowledge/digital-logistics/response-times/playbook/